ADSL broadband- Terms and Conditions
1. The Service
(d) Occasionally we may have to interrupt, suspend or change the technical specification of the Service for operational reasons or because of an emergency. In these events you will have no claim against us.
(e) You may not modify the Service without our prior consent.
(f) Resource will use all reasonable endeavours to comply with your requests in relation to the installation of the ADSL Equipment and Service. However, Resource or its contractors/agents' decisions relating to positioning of the ADSL equipment (or part thereof) will be final and binding.
(g) Apart from its "Unlimited" products, Resource's ADSL packages include a combined upload and download bandwidth usage allowance of 1Gb per month, chargeable at £2 per Gb thereafter.
2. The ADSL equipment
(a) You shall be responsible for the safekeeping and proper use of the ADSL Equipment whilst at your premises.
(b) Not to attach any devices or attachments other than those approved for such use under the Act.
3. What you must not do
(a) You must not alter or execute works on the Premises, which may damage or interfere with the ADSL Service.
(b) You must not use the Service:
(i) to send or re-use material that is indecent, defamatory, menacing, in breach of copyright or is in any other way unlawful or which contains viruses, worms, trojan horses or similar, or which may otherwise harm the Resource network;
(ii) in connection with a fraud or other criminal offence;
4. Term & Termination
(a) This Agreement will commence on the Operational Service Date and the Agreement shall continue for a minimum period of 12 months.
(b) You may terminate this Agreement after the initial term period by giving us a minimum of 30 days written notice.
Resource Utilities Limited, 3-9 Broomhill Road, London SW18 4JQ
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